Retail Floor Lead — Customer Experience & Sales

A&F Stores, Inc.; Burlington (MA); On-site; USD 21,423 - 30,512; Part time

Job summary

A&F Stores, Inc. is looking for a Key Lead in Burlington, Massachusetts. In this role, you will ensure customers receive a quality in-store experience while supervising the floor operations. You will provide guidance and coaching to Brand Reps, driving performance through customer engagement.

The ideal candidate has a high school diploma and retail experience. A focus on customer service and strong communication skills are essential. Starting pay is $18.85 per hour.

Qualifications

• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends knowledge

Education

High School Diploma/G.E.D.

Job description

A&F Stores, Inc. is looking for a Key Lead in Burlington, Massachusetts. In this role, you will ensure customers receive a quality in-store experience while supervising the floor operations. You will provide guidance and coaching to Brand Reps, driving performance through customer engagement.

The ideal candidate has a high school diploma and retail experience. A focus on customer service and strong communication skills are essential. Starting pay is $18.85 per hour.