Retail Flex Associate: Customer-Centric Sales & Growth

Belk; Monroe (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Matching

PTO

Merchandise Discounts

Paid Leave

Growth Opportunities

Employee Assistance Programs

Tuition Reimbursement

Job summary

Belk is seeking a Selling Flex Associate in Monroe, LA to deliver a positive customer experience by helping customers select merchandise, making recommendations, and processing transactions. The role drives sales, supports store objectives, and maintains merchandise presentation to ensure customer satisfaction.

The position requires strong customer service skills, effective communication, and comfort with technology, with scheduling that includes nights, weekends, and holidays.

Qualifications

• Demonstrates dedication to customer service and store objectives.
• Excellent communication and interpersonal skills.
• Comfortable using technology and Windows-based systems.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping experience.
• Apply suggestive selling and product recommendations to meet customer needs.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain visually appealing selling areas and accurate signage.
• Support store operations including fulfillment, pricing, and promotions as needed.
• Contribute to a positive store culture by sharing knowledge with teammates.

Skills

Customer service

Communication

Tech savvy

Flexible scheduling

Job description

Belk is seeking a Selling Flex Associate in Monroe, LA to deliver a positive customer experience by helping customers select merchandise, making recommendations, and processing transactions. The role drives sales, supports store objectives, and maintains merchandise presentation to ensure customer satisfaction.

The position requires strong customer service skills, effective communication, and comfort with technology, with scheduling that includes nights, weekends, and holidays.