Retail Firearms & Gear Specialist

United-Uniform---Atlantic-Tactical---Lawmen; Buffalo (NY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Employer paid life insurance

Employer paid disability

Wellness program

Adoption assistance

Tuition assistance

Employee assistance program

Work life balance

Paid time off (PTO) and holidays

Job summary

Safariland Group is seeking a store associate for our Buffalo, NY location. You will deliver high level customer service, assist with in-person, phone and email inquiries, and manage all retail transactions including cash, card and on-account purchases.

You will gain product knowledge across uniforms, firearms and protective gear and maintain a clean, safe showroom. Key responsibilities include handling firearms paperwork, assisting with inventory, and participating in training sessions.

Qualifications

• Attention to detail and accuracy in daily retail tasks.
• Strong organizational skills to manage inventory and paperwork.
• Ability to multitask in a fast-paced retail environment.
• Adherence to company policies, safety rules and procedures.
• Professional appearance and safe work practices.
• Accurate daily timekeeping and attendance records.
• Ability to pass a criminal background check and maintain stable employment.
• Sales experience handling firearms or tactical gear is a plus.

Responsibilities

• Assist customers with sales of uniforms, firearms, and ammunition in person, by phone or email.
• Complete required sales paperwork and firearms registration documents.
• Ensure accuracy in all retail transactions including cash, card, and on-account purchases.
• Provide prompt, courteous customer service in person and over the phone.
• Research product information and communicate to help customers choose.
• Assist with inventory placement, organization, and counting.
• Develop product knowledge on existing and new lines; attend trainings.
• Report problems to Store Manager or Assistant Manager.
• Merchandise and organize products on the sales floor; maintain showroom cleanliness.
• Other duties as assigned.

Skills

Attention to detail

Organization

Multitasking

Policy adherence

Safety policies

Professional image

Clean and safe workplace

Timekeeping

Background check

Employment stability

Sales experience (firearms/tactical)

Education

High school diploma or GED

Job description

Safariland Group is seeking a store associate for our Buffalo, NY location. You will deliver high level customer service, assist with in-person, phone and email inquiries, and manage all retail transactions including cash, card and on-account purchases.

You will gain product knowledge across uniforms, firearms and protective gear and maintain a clean, safe showroom. Key responsibilities include handling firearms paperwork, assisting with inventory, and participating in training sessions.