Retail Field Technician – Keep Stores Running Smoothly

Coulter Services; North Adams (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Coulter Services is seeking a Field Maintenance Technician I to support the Technical & Maintenance team across multiple retail locations in Massachusetts. You will inspect, troubleshoot, and repair equipment and building systems to ensure standards are met.

Responsibilities include maintaining refrigeration units, servicing POS systems, and ensuring a safe, functional environment for staff and customers while reducing downtime through prompt maintenance responses.

Qualifications

• Hands-on troubleshooting and repair experience.
• Familiarity with refrigeration equipment and basic electrical systems.
• Ability to work in a retail environment with a customer-focused mindset.
• Commitment to safety and detail-oriented work.

Responsibilities

• Inspect, troubleshoot, and repair store equipment and building systems to standards.
• Maintain refrigeration units and critical systems to keep operations running.
• Service POS systems and related operational technology.
• Ensure repairs and maintenance promote a safe, functional environment.
• Respond promptly to maintenance needs to reduce downtime.

Skills

Hands-on troubleshooting

Refrigeration equipment

Electrical systems

Retail environment focus

Safety awareness

Job description

Coulter Services is seeking a Field Maintenance Technician I to support the Technical & Maintenance team across multiple retail locations in Massachusetts. You will inspect, troubleshoot, and repair equipment and building systems to ensure standards are met.

Responsibilities include maintaining refrigeration units, servicing POS systems, and ensuring a safe, functional environment for staff and customers while reducing downtime through prompt maintenance responses.