Retail Field Service Technician – POS Install & Maintenance

NCR Voyix; Massachusetts; On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Company provided vehicle

Medical insurance available immedately

7 paid holidays and 6 floating

Vacation – up to 80 hours first year

401K retirement plan

Job summary

NCR Voyix is seeking a Field Service Technician I in Boston, MA. You will install, service, and maintain electromechanical equipment, including self-checkout systems, within a defined territory. The role emphasizes customer service and rapid problem resolution, with hands-on training provided.

The position requires a valid US driver’s license, ability to travel, and flexibility to work rotating shifts. Benefits include medical insurance, a company vehicle, and a 401K plan, with paid holidays and

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls.

Skills

Valid driver’s license

PC skills

Mechanical aptitude

Willing to travel

Authorized to work in US

Job description

NCR Voyix is seeking a Field Service Technician I in Boston, MA. You will install, service, and maintain electromechanical equipment, including self-checkout systems, within a defined territory. The role emphasizes customer service and rapid problem resolution, with hands-on training provided.

The position requires a valid US driver’s license, ability to travel, and flexibility to work rotating shifts. Benefits include medical insurance, a company vehicle, and a 401K plan, with paid holidays and