Retail Field & Network Technician

Socket.dev; Vancouver (WA); On-site; USD 42,000 - 68,000; Full time

Job summary

MTI is seeking a Flexible Retail Field & Network Technician to implement, maintain, upgrade, and repair networks and networked devices across diverse environments. You will set up and troubleshoot connections, both wired and wireless, ensuring strong signal strength for client operations.

Ideal candidates have IT technician experience, strong networking knowledge, and excellent communication skills. This role involves traveling to multiple markets, lifting up to 60 pounds, and working in varied

Qualifications

• Requires field & network technician experience.
• Strong diagnostic and problem-solving skills required.
• Excellent communication via phone, text, and email.

Responsibilities

• Install, troubleshoot, and maintain access points, routers, switches, and networked devices.
• Perform cabling runs, testing, termination, and network provisioning.
• Travel to various markets as required; lift up to 60 lbs; climb ladders.

Skills

Cabling & testing

Network provisioning

Diagnostics & problem solving

Communication & teamwork

Customer support

Tools

Hand tools

Smartphone device usage

Job description

MTI

Job Description

Job Title: Flexible Retail Field & Network Technician

Department: Service Tech US

Reports to: Territory Manager

FLSA Status (exempt/non-exempt): Non-Exempt

Updated Date: 03/11/2025

Field & Network technicians handle Project based - implementing, maintaining, upgrading, and or repairing networks/ networked devices such as access point, router, switches, pos systems, printers, and modems. MTI / Sempro Tech - Set up and troubleshoot connections in many different environments and connect them with physical cables or wireless frequencies, creating adequate signal strength throughout a location for a client's use.

Essential Duties and Responsibilities

• Current Driver’s License, insurance, and a vehicle.
• Previous IT or Related technical technician experience is required.
• Technically inclined – experience with Cabling runs/ management/ testing/ terminating, Network provisioning.
• Excellent communication skills via phone, text, and email.
• Smart Phone mobile device.
• Flexible availability.
• Frequent use of hand tools.
• Travel is required in various markets.
• Lifting 60lbs or more.
• Able to climb up and down ladders.
• Testing networks Wi-Fi signals, heat mapping.
• Installing, troubleshooting access points, routers, switches.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

• Strong diagnostic and problem-solving skills.
• Superior knowledge of various networking technologies.
• Effective communication and teamwork skills.
• Aptitude for customer support.

Required Education and Experience

• Over the age of 18.
• Certifications are a plus but not required.
• All training is provided.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Travel is required.
• Ability to lift 60 pounds on occasion.
• Reaching above head for items.
• Ability to use a computer and telephone system.
• Regularly stand, walk, bend over, reach overhead.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Various environments with average noise to high and lighting levels.
• Facility ceiling space / crawl spaces.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

MTI is an Equal Opportunity

Employer Mobile Technologies, INC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.