Store Teammate: Fan Experience & Merchandising

Rally House; Niles (OH); On-site; USD 18,000 - 19,000; Part time

Job summary

Rally House in Ohio is seeking a Teammate to deliver a welcoming and energetic shopping experience while completing daily tasks with care. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

This role supports a positive store environment and represents the Rally House brand with energy and professionalism, helping fans feel right at home. Must be at least 16 and enjoy sports retail.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Protect brand standards through attention to detail
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and elevate when needed
• Represent Rally House with enthusiasm and professionalism
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Skills

Teamwork

Communication

Time management

Customer service

Enthusiastic attitude

Job description

Rally House in Ohio is seeking a Teammate to deliver a welcoming and energetic shopping experience while completing daily tasks with care. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

This role supports a positive store environment and represents the Rally House brand with energy and professionalism, helping fans feel right at home. Must be at least 16 and enjoy sports retail.