Retail Experience Supervisor

Best Buy; Hopkins (MN); On-site; Full time

Job summary

Join a leading company as a Retail Experience Supervisor, where you'll inspire employees to enhance customer experiences. Focus on skill development, performance management, and driving store growth. Enjoy a supportive work culture and generous benefits.

Benefits

Competitive pay

Financial savings and retirement resources

Support for physical and mental well-being

Qualifications

• One year of leadership experience required.
• Experience in sales or customer service preferred.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive insights and share trends with store leaders.
• Lead efforts to maximize positive results.

Skills

Leadership

Teamwork

Customer Service

Job description

As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you’ll focus on providing positive employee experiences, skill development, and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve results.

What you’ll do

1. Maintain positive customer and employee experiences
2. Drive localized customer and employee insights and share trends with other store leaders
3. Provide positive experiences, skill development, and performance management
4. Lead efforts to maximize positive results or course-correct when needed

Minimum qualifications

• One year of leadership experience
• Previous experience in sales, customer service, or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights, and weekends

Preferred qualifications

• One year of consumer electronics industry experience

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application details

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Job ID: 985731BR

Additional information

Brand: Best Buy

Job Category: Retail Group

Job Level: 20.39 - 31.30

Store Number or Department: [to be filled]

Address Line 1: [to be filled]

City: Hopkins

State: [to be filled]

Search Categories: Retail

ZIP Code: 55305-1813

Note: Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.