Retail Experience Supervisor

Best Buy; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Retail Experience Supervisor to inspire employees and enhance customer experiences. This role focuses on skill development, performance management, and driving growth through effective leadership. You will be pivotal in maintaining a positive store environment while implementing localized initiatives. Join a team that values your contributions and supports your career growth in a dynamic retail setting. This is a fantastic opportunity to make a significant impact in a role that champions both employee and customer satisfaction.

Benefits

Competitive Pay

Financial Savings Resources

Mental Well-being Support

Qualifications

• One year of leadership experience in a retail environment.
• Ability to work as part of a team and manage flexible schedules.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive initiatives and share trends with store leaders.
• Lead efforts to maximize positive results.

Skills

Leadership Experience

Sales Experience

Customer Service

Team Collaboration

Flexible Schedule

Job description

As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences.

To accomplish this, you’ll focus on providing positive employee experiences, skill development, and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve results.

What you’ll do

1. Maintain positive customer and employee experiences
2. Drive localized customer and employee initiatives and share trends with other store leaders
3. Provide positive experiences, skill development, and performance management
4. Lead efforts to maximize positive results or course-correct when needed

Minimum qualifications

• One year of leadership experience
• Previous experience in sales, customer service, or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights, and weekends

Preferred qualifications

• One year of consumer electronics industry experience

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application details

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Job ID: 984677BR

Additional information

Brand: Best Buy

Job Category: Retail Group

Job Level: 21.18 - 32.89

Store Number or Department: 000323 No. Avenue IL Store

Address: 1000 W North Ave, Chicago, IL 60642-2544

Search Categories: Retail

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.