Retail Experience Specialist — Growth & Benefits

Finish Line; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Career Growth

Dynamic Environment

DE&I Initiatives

Job summary

Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, maintain merchandising standards, and ensure smooth day-to-day workflows.

This role requires friendly, reliable team players who communicate well and can work flexible hours, including weekends. We offer competitive pay, benefits, retirement plans, and opportunities for career growth in a dynamic retail environment.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills; ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer-centric

Communication

Team collaboration

Flexibility

Tech-savvy

Job description

Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, maintain merchandising standards, and ensure smooth day-to-day workflows.

This role requires friendly, reliable team players who communicate well and can work flexible hours, including weekends. We offer competitive pay, benefits, retirement plans, and opportunities for career growth in a dynamic retail environment.