Retail Experience Specialist

Finish Line; Chesapeake (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Career growth

Job summary

The Finish Line is seeking an Associate to support daily retail operations and deliver exceptional customer experiences. You will influence store success through friendly service, accurate merchandising, and efficient problem-solving.

Responsibilities include improving the shopping journey, contributing to sales goals, and maintaining compliance with policies. This role requires standing for long periods and flexible hours, including weekends and holidays.

Qualifications

• Proven experience in retail or similar role is preferred.
• Customer-centric mindset with focus on service quality.
• Strong communication and collaboration skills.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math and familiarity with POS systems.

Responsibilities

• Enhance Customer Experience by addressing needs and resolving issues.
• Drive Sales & Performance through effective merchandising and promotions.
• Contribute to Operational Excellence in inventory, visual merchandising, and store maintenance.
• Collaborate with team to meet sales and store goals.
• Handle additional duties and projects as required.

Skills

Customer service

Sales

Communication

Teamwork

Flexibility

Tech-savvy

Tools

POS systems

Job description

The Finish Line is seeking an Associate to support daily retail operations and deliver exceptional customer experiences. You will influence store success through friendly service, accurate merchandising, and efficient problem-solving.

Responsibilities include improving the shopping journey, contributing to sales goals, and maintaining compliance with policies. This role requires standing for long periods and flexible hours, including weekends and holidays.