Retail Experience Specialist

JD Sports North America; Castle Rock (CO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

401K plan

Job summary

The Finish Line, Inc. in Castle Rock, CO is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences, helping shape the store’s success and contribute to company growth.

Key duties include creating a memorable shopping experience, driving sales and profitability through merchandising and promotions, supporting inventory, visual displays, shipments, and safety compliance. You’ll collaborate with teammates, including weekends and holidays as needed.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric with a passion for delivering outstanding customer service.
• Strong interpersonal and communication skills; able to work in a fast-paced environment; reliable.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Flexibility

POS familiarity

Job description

The Finish Line, Inc. in Castle Rock, CO is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences, helping shape the store’s success and contribute to company growth.

Key duties include creating a memorable shopping experience, driving sales and profitability through merchandising and promotions, supporting inventory, visual displays, shipments, and safety compliance. You’ll collaborate with teammates, including weekends and holidays as needed.