Retail Experience Pro — Customer-Centric Checkout

Columbia Sportswear Company; Elizabeth (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401k plan + match

EAP+ counseling

Commute benefits

Wellness programs

Employee discounts

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences through positive customer interactions. You will assist shoppers with product questions, demonstrate features, and tailor recommendations to individual needs while maintaining store standards and supporting the sales team.

The role requires the ability to work in a fast-paced environment, with some physical requirements and a flexible retail schedule.

Qualifications

• No specific education required (HS Diploma or GED preferred).
• 2 years or less of experience in a retail/related role.

Responsibilities

• Provide exceptional customer service by answering questions about products, features, and availability; demonstrate and recommend suitable options.
• Maintain store visuals, cleanliness, and safety; retrieve and stock merchandise as needed.
• Process cash transactions accurately and efficiently; support loyalty program enrollment and returns.

Skills

POS systems

Retail software

Customer service

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences through positive customer interactions. You will assist shoppers with product questions, demonstrate features, and tailor recommendations to individual needs while maintaining store standards and supporting the sales team.

The role requires the ability to work in a fast-paced environment, with some physical requirements and a flexible retail schedule.