Retail Associate — Customer Service & Visual Merch Pro

Columbia Sportswear Company; Derry Township (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

401k match

Wellness benefits

Commuter benefits

EAP counseling

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences. You’ll engage customers, recommend products, and assist leadership in upholding brand standards across sales floors and displays.

The role requires strong communication, basic POS knowledge, and reliability for a part-time schedule with physical duties such as stocking and merchandise movement.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

POS systems

Inventory management

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences. You’ll engage customers, recommend products, and assist leadership in upholding brand standards across sales floors and displays.

The role requires strong communication, basic POS knowledge, and reliability for a part-time schedule with physical duties such as stocking and merchandise movement.