Retail Experience Partner: Merchandising & Customer Service

The TJX Companies, Inc.; Billings (MT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Billings, MT is seeking team members to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards.

You may be cross-trained across departments to support business needs and uphold our merchandising standards. We value honesty, integrity, and respect and offer a comprehensive benefits package along with opportunities for development.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.

Skills

Customer service

Flexible schedule

Strong communication

Attention to detail

Multi-tasking

Team collaboration

Job description

The TJX Companies, Inc. in Billings, MT is seeking team members to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards.

You may be cross-trained across departments to support business needs and uphold our merchandising standards. We value honesty, integrity, and respect and offer a comprehensive benefits package along with opportunities for development.