Retail Experience & Merchandising Specialist

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision

Paid holidays/vacation/sick

Job summary

TJ Maxx within The TJX Companies, Inc. in Austin, TX is seeking a store associate to support customers, process purchases and returns, and keep the sales floor welcoming and organized.

The role emphasizes a positive store culture and adherence to procedures, with opportunities for growth within a Fortune 100 company. The position offers a flexible schedule to meet business needs, plus access to merchandise discounts and potential benefits as part of a larger benefits package.

Qualifications

• Excellent customer service skills.
• Willing to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Teamwork

Job description

TJ Maxx within The TJX Companies, Inc. in Austin, TX is seeking a store associate to support customers, process purchases and returns, and keep the sales floor welcoming and organized.

The role emphasizes a positive store culture and adherence to procedures, with opportunities for growth within a Fortune 100 company. The position offers a flexible schedule to meet business needs, plus access to merchandise discounts and potential benefits as part of a larger benefits package.