Retail Experience Leader - People & Performance

Best Buy; Springfield (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being benefits

Job summary

Best Buy in Springfield, IL is seeking a Retail Experience Supervisor to lead a team and inspire excellent customer experiences. You will focus on developing staff, managing performance, and aligning store efforts with company goals to drive growth and improve results.

The role requires visible leadership, collaborative problem solving, and the ability to work a flexible schedule including holidays, nights and weekends.

Qualifications

• One year of leadership experience.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive localized customer and employee engagement and share trends with other store leaders.
• Provide positive experiences, skill development and performance management.
• Lead efforts to maximize positive results or course-correct when needed.

Skills

Leadership experience

Sales

Customer service

Teamwork

Flexible schedule

Job description

Best Buy in Springfield, IL is seeking a Retail Experience Supervisor to lead a team and inspire excellent customer experiences. You will focus on developing staff, managing performance, and aligning store efforts with company goals to drive growth and improve results.

The role requires visible leadership, collaborative problem solving, and the ability to work a flexible schedule including holidays, nights and weekends.