Retail Experience Lead

Best Buy; Princeton (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Job summary

Best Buy in Princeton, NJ is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences. You’ll focus on employee development, performance management, and aligning store results with company goals.

This role rewards collaborative teamwork, flexible scheduling including evenings and weekends, and opportunities to influence sales and service through coaching and positive leadership.

Qualifications

• One year of leadership experience
• Previous experience in sales, customer service or related fields
• Ability to work as part of a team
• Flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee performance and share trends with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed
• One year of leadership experience
• Previous experience in sales, customer service or related fields

Skills

Leadership

Teamwork

Customer service

Job description

Best Buy in Princeton, NJ is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences. You’ll focus on employee development, performance management, and aligning store results with company goals.

This role rewards collaborative teamwork, flexible scheduling including evenings and weekends, and opportunities to influence sales and service through coaching and positive leadership.