People-First Retail Experience Leader

Best Buy; Buffalo (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy in Buffalo, NY is seeking a Retail Experience Supervisor to inspire employees and deliver outstanding customer experiences. You’ll focus on positive staff development, performance management, and aligning store results with company goals.

You’ll lead a team to improve performance, share trends with other store leaders, and adapt initiatives to local market. The role emphasizes teamwork, flexibility, and dedication to daily store excellence.

Qualifications

• 1+ year of leadership experience.
• Experience in sales or customer service.
• Ability to work as part of a team.
• Flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive localized customer and employee experiences and share trends with other store leaders.
• Provide positive experiences, skill development and performance management.
• Lead efforts to maximize positive results or course-correct when needed.

Skills

Leadership experience

Sales experience

Teamwork

Flexible schedule

Job description

Best Buy in Buffalo, NY is seeking a Retail Experience Supervisor to inspire employees and deliver outstanding customer experiences. You’ll focus on positive staff development, performance management, and aligning store results with company goals.

You’ll lead a team to improve performance, share trends with other store leaders, and adapt initiatives to local market. The role emphasizes teamwork, flexibility, and dedication to daily store excellence.