Retail Experience Leader: Elevate Customer & Team Impact

Best Buy; Athens (GA); On-site; USD 55,000 - 87,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

Job summary

Best Buy in Georgia seeks a Retail Experience Manager to lead day-to-day operations at your home store or micro-market, aligning staff resources with customer traffic and business needs.

You’ll drive employee development, performance management, and experience strategies to deliver exceptional customer service while maximizing sales and operating income across your assigned locations.

Qualifications

• 1 year of experience as a supervisor or manager in business, military or related fields
• 2 years of sales or customer service experience
• 1 year of experience managing and reviewing operational expenses and revenue

Responsibilities

• Empower employees to provide excellent customer experiences
• Drive employee experience strategy across the micro-market
• Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results
• Lead efforts to maximize results or provide course correction as needed
• Help drive sales and operational success within an assigned home location or across the micro-market as needed

Skills

Leadership experience

Sales experience

Expense management

Job description

Best Buy in Georgia seeks a Retail Experience Manager to lead day-to-day operations at your home store or micro-market, aligning staff resources with customer traffic and business needs.

You’ll drive employee development, performance management, and experience strategies to deliver exceptional customer service while maximizing sales and operating income across your assigned locations.