Retail Experience Lead — Tech & Customer Growth

2020 Companies; Dallas (TX); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Competitive weekly pay

Bonus paid quarterly

Next-day pay with DailyPay

Paid training online

Job summary

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales in a Best Buy store in Farmers Branch, TX. You will demonstrate, sell, and promote Samsung devices while building relationships with customers and Best Buy staff.

The role emphasizes customer service, product knowledge, and achieving monthly sales goals. Competitive weekly pay, bonuses, and benefits are offered as part of this full-time, regular position.

Qualifications

• High school diploma or equivalent required.
• 6 months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evening and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals on a monthly basis
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights
• Regular and prompt attendance
• Daily accurate reporting
• Meet or exceed established monthly/weekly sales quota/goals
• Customer/client satisfaction

Skills

Customer service

Sales

Communication

Interpersonal skills

Problem-solving

Time management

Independence

Education

High school diploma or equivalent

Tools

Product knowledge

Job description

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales in a Best Buy store in Farmers Branch, TX. You will demonstrate, sell, and promote Samsung devices while building relationships with customers and Best Buy staff.

The role emphasizes customer service, product knowledge, and achieving monthly sales goals. Competitive weekly pay, bonuses, and benefits are offered as part of this full-time, regular position.