Retail Experience Lead - Tech & Customer Advocate

2020 Companies; Sioux Falls (SD); On-site; USD 44,083,000 - 48,492,000; Full time

Benefits offered by this job

Competitive weekly pay

Hourly pay $20.00/hr

Quarterly bonus

DailyPay next-day pay

Paid online training

Apparel provided

Tablet or phone provided by company

Career development opportunities

Paid time off + holidays

401k with company match

Job summary

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales at a Best Buy in Sioux Falls. You will engage customers, showcase Samsung devices, and build strong relationships with Best Buy staff while delivering exceptional service.

The role emphasizes in-store selling, product knowledge, and teamwork, with training provided and opportunities to advance in a dynamic consumer electronics environment.

Qualifications

• High school diploma or equivalent required.
• Six months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evening and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Education

High school diploma or equivalent

Job description

2020 Companies is seeking a motivated Samsung Experience Consultant to drive sales at a Best Buy in Sioux Falls. You will engage customers, showcase Samsung devices, and build strong relationships with Best Buy staff while delivering exceptional service.

The role emphasizes in-store selling, product knowledge, and teamwork, with training provided and opportunities to advance in a dynamic consumer electronics environment.