Retail Experience Lead & Coach

Best Buy; Wesley Chapel (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Florida is seeking a store leadership role to maintain positive customer and employee experiences, driving localized trends and supporting skill development and performance management. The position requires leadership experience or prior shift-lead exposure, with a focus on teamwork and a flexible schedule that includes holidays, nights and weekends.

The role emphasizes leading efforts to maximize positive results and course-correct as needed, with preference for consumer electronics

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership experience

Customer service

Team player

Flexible schedule

Job description

Best Buy in Florida is seeking a store leadership role to maintain positive customer and employee experiences, driving localized trends and supporting skill development and performance management. The position requires leadership experience or prior shift-lead exposure, with a focus on teamwork and a flexible schedule that includes holidays, nights and weekends.

The role emphasizes leading efforts to maximize positive results and course-correct as needed, with preference for consumer electronics