Retail Experience Leader — Inspire Teams & Results

Best Buy; Gainesville (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

PTO and benefits eligibility

Job summary

Best Buy is seeking a Retail Experience Supervisor to lead store teams in delivering outstanding customer experiences. You will focus on positive employee experiences, skill development, and performance management to align with company goals.

You will drive store performance by guiding your team, sharing insights with other leaders, and taking proactive steps to maximize results or course-correct as needed.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive localized customer and employee and share trend with other store leaders.
• Provide positive experiences, skill development and performance management.
• Lead efforts to maximize positive results or course-correct when needed.

Skills

Leadership

Sales Experience

Customer Service

Team Player

Flexible Schedule

Electronics Industry

Retail Goal Setting

Job description

Best Buy is seeking a Retail Experience Supervisor to lead store teams in delivering outstanding customer experiences. You will focus on positive employee experiences, skill development, and performance management to align with company goals.

You will drive store performance by guiding your team, sharing insights with other leaders, and taking proactive steps to maximize results or course-correct as needed.