Retail Experience Lead: Inspire Teams, Drive Growth

Best Buy; Plano (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for well-being

Job summary

Best Buy in Plano, TX is seeking a Retail Experience Supervisor to lead teams and elevate customer interactions. You will focus on delivering positive experiences for customers and employees while driving store performance and growth.

You will mentor staff, manage performance, and align local results with company goals. The role requires adaptability to scheduling, including holidays, nights, and weekends, and collaboration across store leadership.

Qualifications

• 1 year of leadership experience or 6 months as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive localized customer and employee and share trend with other store leaders.
• Provide positive experiences, skill development and performance management.
• Lead efforts to maximize positive results or course-correct when needed.

Skills

Leadership experience

Sales experience

Customer service

Teamwork

Flexible schedule

Job description

Best Buy in Plano, TX is seeking a Retail Experience Supervisor to lead teams and elevate customer interactions. You will focus on delivering positive experiences for customers and employees while driving store performance and growth.

You will mentor staff, manage performance, and align local results with company goals. The role requires adaptability to scheduling, including holidays, nights, and weekends, and collaboration across store leadership.