Retail Tech Lead: Experience Consultant

2020 Companies; Lakeland (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Hourly pay

Bonus

Next-day pay

Paid training

Apparel provided

Tablet/Phone provided

Team environment

Training & development

32+ hours/week

Weekend/holiday shifts

Benefits

Paid time off

401k match

Job summary

2020 Companies is seeking a motivated Samsung Experience Consultant to drive consumer electronics sales at a Best Buy in Lakeland, FL. You will engage customers, demonstrate products, and build rapport with store teams to achieve sales goals.

The role offers weekly pay, flexible scheduling including weekends, and training to develop product knowledge and customer service skills in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Availability to work weekend evening and high demand retail holidays.
• Ability to maintain customer confidentiality.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Skills

Excellent communications

Presentation skills

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

2020 Companies is seeking a motivated Samsung Experience Consultant to drive consumer electronics sales at a Best Buy in Lakeland, FL. You will engage customers, demonstrate products, and build rapport with store teams to achieve sales goals.

The role offers weekly pay, flexible scheduling including weekends, and training to develop product knowledge and customer service skills in a fast-paced retail environment.