Retail Experience & Growth Specialist

JD Finish Line; Union Gap (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

JD Finish Line in Union Gap, WA, is seeking an energetic Associate to support daily store operations and deliver outstanding customer experiences. You will help customers, maintain merchandise presentation, and participate in opening/closing procedures as needed.

Ideal candidates bring retail experience, strong communication, and a team-oriented attitude. This role requires flexibility to work weekends and holidays in a fast-paced environment.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets preferred.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Teamwork

Flexibility

POS systems

Job description

JD Finish Line in Union Gap, WA, is seeking an energetic Associate to support daily store operations and deliver outstanding customer experiences. You will help customers, maintain merchandise presentation, and participate in opening/closing procedures as needed.

Ideal candidates bring retail experience, strong communication, and a team-oriented attitude. This role requires flexibility to work weekends and holidays in a fast-paced environment.