Retail Experience & Framing Specialist

Michaels of Canada; Nevada; On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Medical/dental/vision coverage

Job summary

Michaels is seeking a store associate in Las Vegas (Vegas-Nellis, NV) to help customers, ring up purchases, and keep the floor stocked and appealing. You will assist shoppers, enroll customers in Rewards and Private Label Credit Cards, and support omni-channel processes such as BOPIS and SFS.

The role requires reliability for a busy retail environment, ability to stand long hours, and willingness to work nights, weekends, and early mornings. Competitive hourly pay with benefits is offered.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on Rewards program and Private Label Credit Cards enrollment
• Educate customers on Voice of Customer (VOC) survey
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POG) processes
• Complete merchandise recovery and general store recovery to stay well-merchandised and in-stock
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and Company policies; promote positive image and be a role model
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail / customer service experience

Job description

Michaels is seeking a store associate in Las Vegas (Vegas-Nellis, NV) to help customers, ring up purchases, and keep the floor stocked and appealing. You will assist shoppers, enroll customers in Rewards and Private Label Credit Cards, and support omni-channel processes such as BOPIS and SFS.

The role requires reliability for a busy retail environment, ability to stand long hours, and willingness to work nights, weekends, and early mornings. Competitive hourly pay with benefits is offered.