Retail Experience Champion - Customer Service & Sales

R551US The Finish Line, Inc.; Honolulu (HI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. in Honolulu, HI, is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will assist with sales, merchandising, and service, helping shape the store's success.

This role requires a friendly, reliable individual who can work weekends and holidays, communicate clearly in English, and handle basic math at the register. Benefits include retirement plans and employee discounts, with opportunities for growth within the company.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills in a fast-paced environment, with reliability and professionalism.
• Willingness to work flexible hours, including weekends and holidays, as needed.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, Visual merchandising, shipment workflow, order fulfillment and store maintenance; ensure health & safety compliance.
• Team Collaboration: Work with team members to achieve store sales and operational goals; adhere to store policies and procedures.

Skills

Retail experience

Customer service

Communication

Flexibility

POS systems

Tools

POS systems

Job description

The Finish Line, Inc. in Honolulu, HI, is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will assist with sales, merchandising, and service, helping shape the store's success.

This role requires a friendly, reliable individual who can work weekends and holidays, communicate clearly in English, and handle basic math at the register. Benefits include retirement plans and employee discounts, with opportunities for growth within the company.