Customer Experience Specialist - Retail Growth & Benefits

R551US The Finish Line, Inc.; Kahului (HI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

The Finish Line, Inc. is seeking a Store Associate in Kahului, Hawaii to support daily store operations and deliver outstanding customer experiences. You will help customers, manage merchandise, and contribute to daily sales and store standards.

Ideal candidates bring retail experience, strong communication, and a flexible schedule including weekends and holidays. The role offers competitive hourly pay, 401(k) eligibility, employee discounts, and opportunities to grow within our dynamic team.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric: a passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & collaboration: strong interpersonal and communication skills in a fast-paced environment.
• Flexibility: willingness to work flexible hours, including weekends and holidays.
• Tech-savvy: basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals.

Skills

Retail experience

Customer service

Communication

Flexibility

POS familiarity

Tools

POS systems

Job description

The Finish Line, Inc. is seeking a Store Associate in Kahului, Hawaii to support daily store operations and deliver outstanding customer experiences. You will help customers, manage merchandise, and contribute to daily sales and store standards.

Ideal candidates bring retail experience, strong communication, and a flexible schedule including weekends and holidays. The role offers competitive hourly pay, 401(k) eligibility, employee discounts, and opportunities to grow within our dynamic team.