Retail Experience Champion

R551US The Finish Line, Inc.; Dayton (OH); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

Diversity & Inclusion

Job summary

The Finish Line, Inc. is seeking an enthusiastic Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and maintain store standards in a fast-paced environment.

Ideal candidates have retail experience, strong communication skills, and a flexible schedule, including weekends and holidays. The role offers opportunities for growth within a dynamic retail team.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.
• Minimum Requirements: A set, weekly availability, including a mix of mornings, days, and nights, based on business needs. Availability to work on weekends and holidays as required. Consistent punctuality and regular attendance in line with the company’s policies. Clear spoken English to effectively communicate with customers. Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Physical Demands: Prolonged standing 4–14 hours per day; lifting 5–25 lbs regularly; may climb ladders as needed.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Job description

The Finish Line, Inc. is seeking an enthusiastic Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and maintain store standards in a fast-paced environment.

Ideal candidates have retail experience, strong communication skills, and a flexible schedule, including weekends and holidays. The role offers opportunities for growth within a dynamic retail team.