Retail Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Seekonk (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

The TJX Companies, Inc. HomeGoods in Seekonk, MA seeks a Customer Experience Associate to deliver a highly satisfying shopping experience, maintain a clean store, and support operations across departments.

You’ll demonstrate excellent service, flexible scheduling including nights and weekends, strong communication, and the ability to multi-task while upholding safety and loss-prevention standards. Join a Fortune 100 company offering growth and benefits.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs
• Night and weekend availability
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. HomeGoods in Seekonk, MA seeks a Customer Experience Associate to deliver a highly satisfying shopping experience, maintain a clean store, and support operations across departments.

You’ll demonstrate excellent service, flexible scheduling including nights and weekends, strong communication, and the ability to multi-task while upholding safety and loss-prevention standards. Join a Fortune 100 company offering growth and benefits.