Retail Customer Experience Specialist with Flexible Schedule

The TJX Companies, Inc.; New Milford (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. operates HomeGoods and other brands across the United States, including the New Milford store in Connecticut. This role focuses on delivering an exceptional customer experience, maintaining store standards, and supporting daily operations, merchandising, and safety.

Ideal candidates bring strong communication, organizational skills, and a willingness to multi-task in a dynamic retail setting. Competitive pay, benefits, and opportunities across TJX brands are offered.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and procedures.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Initiates and participates in store recovery and cleanliness.
• Promotes credit and loyalty programs.
• Provides and accepts feedback and adheres to labor laws and policies.
• Supports shrink reduction goals and safety awareness.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. operates HomeGoods and other brands across the United States, including the New Milford store in Connecticut. This role focuses on delivering an exceptional customer experience, maintaining store standards, and supporting daily operations, merchandising, and safety.

Ideal candidates bring strong communication, organizational skills, and a willingness to multi-task in a dynamic retail setting. Competitive pay, benefits, and opportunities across TJX brands are offered.