Retail Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Conway (NH); On-site; USD 40,116,000 - 41,659,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health, dental, vision

Life insurance

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. in North Conway, NH is seeking enthusiastic team members to deliver a highly satisfied customer experience and uphold store standards.

You will engage customers, process transactions, support loyalty programs, and work across departments to keep the sales floor organized and welcoming. This role emphasizes flexibility, teamwork, and a strong focus on customer service.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. in North Conway, NH is seeking enthusiastic team members to deliver a highly satisfied customer experience and uphold store standards.

You will engage customers, process transactions, support loyalty programs, and work across departments to keep the sales floor organized and welcoming. This role emphasizes flexibility, teamwork, and a strong focus on customer service.