Customer-Focused Retail Associate with Flexible Schedule

TJX; Massachusetts; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

HomeGoods at TJX Companies is seeking a store associate to deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store. The role supports multiple areas of the store and promotes loyalty programs, with a focus on accuracy in transactions and adherence to policies.

You will work a flexible schedule, collaborate with peers and supervisors, and contribute to a positive store culture while upholding merchandising standards and safety guidelines.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Model established customer experience practices with customers and team members.
• Promote credit and loyalty programs.
• Ring customer purchases/returns accurately and count change as per procedures.
• Maintain merchandising standards and prepare products for the floor.
• Support store recovery and upkeep throughout the day.
• Follow safety, labor, and shrink-reduction guidelines.
• Other duties as assigned by leadership.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Teamwork

Job description

HomeGoods at TJX Companies is seeking a store associate to deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store. The role supports multiple areas of the store and promotes loyalty programs, with a focus on accuracy in transactions and adherence to policies.

You will work a flexible schedule, collaborate with peers and supervisors, and contribute to a positive store culture while upholding merchandising standards and safety guidelines.