Retail Experience Associate: Drive Sales & Service

Finish Line; Wisconsin; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Retirement plans

Career growth

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences.

You’ll assist with merchandise presentation, checkout processes, inventory tasks, and in-store promotions while upholding brand standards and a high level of service. This role requires a reliable, energetic individual with a friendly demeanor who can work a flexible schedule including weekends and holidays.

Qualifications

• Experience in retail or similar role.
• Customer-centric approach to service.
• Strong communication and collaboration skills.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math and familiarity with POS systems.
• Clear spoken English.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Retail experience

Communication

Teamwork

Flexibility

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences.

You’ll assist with merchandise presentation, checkout processes, inventory tasks, and in-store promotions while upholding brand standards and a high level of service. This role requires a reliable, energetic individual with a friendly demeanor who can work a flexible schedule including weekends and holidays.