Retail Employee (21)

Goodwill Industries of Central Michigan's Heartland; Jackson (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Vendor discounts

Financial coaching

Job summary

Goodwill Industries of Central Michigan's Heartland is hiring a full-time store associate in Jackson, MI to help customers, stock merchandise, and process sales.

You will maintain store appearance, assist donors, track donations, and follow cash handling policies while delivering friendly service. The role includes employee discounts and growth opportunities within the organization.

Qualifications

• Strong customer service and communication skills.
• Ability to handle sales transactions accurately.
• Comfort with assisting donors and shoppers in a busy store.

Responsibilities

• Provide friendly customer service and resolve inquiries.
• Assist in stocking, merchandising, and rotation of merchandise.
• Accurately process sales transactions and handle cash per policy.
• Maintain clean, organized selling floor and stock areas.
• Track donors and donations and prepare required paperwork.
• Follow all store policies and procedures for cash control.

Skills

Customer service

Cash handling

Stocking & shelving

Job description

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

• Employee discount at our retail stores.


• Employee discount at Sprint, Dell, AT&T, and other retailers.


• Financial Coaching.

Purpose or General Objective:

To provide good customer service, assist in the stocking and rotation of merchandise, accurately perform all sales transactions, and assist the store management in meeting production standards.

Essential Duties:

• Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.


• Maintain an attendance record according to company standard.


• Continually assist store customers, vendors, participants and fellow employees in a positive and courteous mannerProvide a friendly service to donors and assist in transferring items into building.


• Accurately track all donors and their donations per company standard.


• Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.


• Follow all company policies and procedures concerning cash control while providing excellent customer service.


• Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.


• Ensure that both the interior and exterior of the building is maintained to company standard.

Additional Duties:

• Display appropriate behavior (team player).


• Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigans Heartland.


• Ability to work without close supervision and displays initiative on a consistent basis.


• Appropriate appearance. Follows company dress code policy. Follows company purchase policies/procedures.


• Complete other duties as assigned.