Retail Employee (04)

Goodwill Industries of Central Michigan's Heartland; Battle Creek (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee discount at our retail stores

Employee discount at Sprint, Dell, AT&

Financial Coaching

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking a full-time retail associate to provide excellent customer service, assist in stocking and merchandise rotation, and process sales transactions with accuracy.

In this role you will help donors, track donations, and uphold store standards while following company cash control policies. With a team-oriented environment, expect opportunities to interact with customers and fellow employees in a cooperative setting.

Qualifications

• Customer service experience preferred.
• Ability to assist in stocking and rotation of merchandise.
• Provide friendly service to donors and customers.

Responsibilities

• Continually serve as a positive role model for all employees, participants and customers.
• Maintain an attendance record according to company standard.
• Assist store customers, vendors, participants and fellow employees in a positive and courteous manner; provide friendly service to donors and assist in transferring items into building.
• Accurately track all donors and their donations per company standard.
• Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.
• Follow all company policies and procedures concerning cash control while providing excellent customer service.
• Ensure all products being stocked are placed in the appropriate areas and rotated per policies.
• Maintain interior and exterior of the building to company standard.
• Display appropriate behavior (team player).
• Work cooperatively with all employees and supervisors.

Skills

Customer service

Cash handling

Stocking & merchandising

Team player

Job description

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

• Employee discount at our retail stores.


• Employee discount at Sprint, Dell, AT&T, and other retailers.


• Financial Coaching.

Purpose or General Objective:

To provide good customer service, assist in the stocking and rotation of merchandise, accurately perform all sales transactions, and assist the store management in meeting production standards.

Essential Duties:

• Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.


• Maintain an attendance record according to company standard.


• Continually assist store customers, vendors, participants and fellow employees in a positive and courteous mannerProvide a friendly service to donors and assist in transferring items into building.


• Accurately track all donors and their donations per company standard.


• Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.


• Follow all company policies and procedures concerning cash control while providing excellent customer service.


• Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.


• Ensure that both the interior and exterior of the building is maintained to company standard.

Additional Duties:

• Display appropriate behavior (team player).


• Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigans Heartland.


• Ability to work without close supervision and displays initiative on a consistent basis.


• Appropriate appearance. Follows company dress code policy. Follows company purchase policies/procedures.


• Complete other duties as assigned.