Retail Educator: Guest Experience & Product Education

Lululemon Athletica Inc.; New York (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

People networks and mentorship

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our New York stores. You will share product education, welcome guests, and bring our community ethos to life.

As part of a collaborative team, you will present items, assist with omnichannel programs, and help maintain the luxury store environment while upholding safety and policies. Willingness to work a flexible schedule, strong communication, and commitment to inclusion are essential to thrive in our fast-paced

Qualifications

• Educators are experts in creating world-class customer service and guest experience in our retail stores.
• They engage and connect with guests, share top-quality product education, and speak authentically about our community.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized solutions.
• Provide technical product education on product value and benefits.
• Facilitate seamless end-to-end guest experiences with omnichannel programs.
• Move dynamically on the floor to engage with guests.
• Receive guest feedback and work with leadership to resolve issues.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our New York stores. You will share product education, welcome guests, and bring our community ethos to life.

As part of a collaborative team, you will present items, assist with omnichannel programs, and help maintain the luxury store environment while upholding safety and policies. Willingness to work a flexible schedule, strong communication, and commitment to inclusion are essential to thrive in our fast-paced