Retail E-Commerce Associate (HRLY) - Centreville Bank Stadium

Levy Restaurants; Pawtucket (RI); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants is seeking a Retail E-Commerce Associate in Pawtucket, Rhode Island. The role involves overseeing online retail operations and ensuring a seamless shopping experience for fans at Tidewater Landing. You will maintain the e-commerce platform, analyze performance metrics, and manage logistics for order fulfillment. The ideal candidate should have a Bachelor's degree in Business or Marketing, proficiency with e-commerce platforms, and strong customer service skills. Various benefits are provided, including access to wages and a health and wellness program.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proficiency in e-commerce platforms like Shopify or BigCommerce.
• Experience with digital analytics tools like Google Analytics.
• Knowledge of SEO, merchandising, and best online customer service practices.

Responsibilities

• Communicate with guests for customer service.
• Update digital storefront with current inventory and promotions.
• Oversee order processing and fulfillment.
• Coordinate with warehouse for timely fulfillment.
• Analyze e-commerce data for performance improvements.
• Implement marketing strategies to drive traffic.

Skills

E-commerce platforms

Digital analytics tools

SEO knowledge

Customer service

Education

Bachelor's degree in Business or Marketing

Tools

Shopify

BigCommerce

Google Analytics

Job description

Position Title: Retail E-Commerce Associate (HRLY)

Pay Range: $20.00 to $25.00

Job Summary

Drive digital sales and shape the fan experience! As the Retail E-Commerce Associate, you will oversee the online retail operations for Tidewater Landing, ensuring a seamless shopping experience for fans. The ideal candidate will maintain the e-commerce platform, monitor performance metrics, and leverage data to identify growth opportunities. This individual will also oversee logistics, ensuring timely and accurate order fulfillment, returns processing, and online guest support.

Qualifications

• Bachelor's degree in Business, Marketing, or related field
• Proficiency in e-commerce platforms (e.g., Shopify, BigCommerce, etc.)
• Experience with digital analytics tools (e.g., Google Analytics)
• Knowledge of SEO, merchandising, and online customer service best practices

Key Responsibilities and Daily Tasks

• Customer service and communication with guests are key priorities
• Maintain and update digital storefront with current inventory and promotions
• Oversee order processing, fulfillment, tracking, including managing returns and exchanges
• Coordinate with warehouse and shipping teams to ensure timely fulfillment
• Analyze e-commerce data to improve sales performance; daily traffic, sales, and conversion metrics
• Implement marketing strategies to drive web traffic and conversions

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.