Retail E-Commerce Associate (HRLY) - Centreville Bank Stadium

Compass Group USA; Pawtucket (RI); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Retail E-Commerce Associate to oversee Tidewater Landing's online store, ensuring a seamless shopping experience for fans. You will maintain the e-commerce platform, monitor performance metrics, and drive growth opportunities through data-driven decisions.

The role covers logistics, timely fulfillment, returns processing, and guest support, focusing on customer service, merchandising, and online marketing strategies to boost web traffic and conversions.

Qualifications

• Bachelor's degree in Business, Marketing, or related field required.
• Proficiency with e-commerce platforms (Shopify, BigCommerce) and analytics.
• Strong knowledge of SEO, merchandising, and online customer service practices.

Responsibilities

• Maintain and update digital storefront with current inventory and promotions.
• Oversee order processing, fulfillment, tracking, including returns and exchanges.
• Coordinate with warehouse and shipping teams to ensure timely fulfillment.
• Analyze e-commerce data to improve sales performance and conversions.
• Implement marketing strategies to drive web traffic and conversions.

Skills

Customer service

Data analytics

SEO knowledge

Merchandising

Education

Bachelor's degree in Business/Marketing

Tools

Shopify

BigCommerce

Google Analytics

Job description

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Pay Range: $20.00to$25.00

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Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Drive digital sales and shape the fan experience!
As the Retail E-Commerce Associate, you will oversee the online retail operations for Tidewater Landing, ensuring a seamless shopping experience for fans. The ideal candidate willmaintain the e-commerce platform, monitor performance metrics, and leverage data to identify growth opportunities. This individual will also oversee logistics, ensuring timely and accurate order fulfillment, returns processing, and online guest support.

Qualifications:

• Bachelor's degree in Business, Marketing, or related field
• Proficiency in e-commerce platforms (e.g., Shopify, BigCommerce, etc.)
• Experience with digital analytics tools (e.g., Google Analytics)
• Knowledge of SEO, merchandising, and online customer service best practices

Key Responsibilities and Daily Tasks:

• Customer service and communication with guests are key priorities
• Maintain and update digital storefront with current inventory and promotions
• Oversee order processing, fulfillment, tracking, including managing returns and exchanges
• Coordinate with warehouse and shipping teams to ensure timely fulfillment
• Analyze e-commerce data to improve sales performance; daily traffic, sales, and conversion metrics
• Implement marketing strategies to drive web traffic and conversions

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.