Retail Donation Attendant

MERS Goodwill; Centralia (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in Centralia is seeking individuals to provide excellent customer service and manage donations effectively. Responsibilities include sorting items, maintaining store cleanliness, and ensuring a safe work environment. Join a team dedicated to community service and support.

Responsibilities

• Provide positive customer service interactions.
• Sort donated goods into categories.
• Maintain cleanliness and safety standards.

Job description

Primary Duties/Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop-off, and offering thanks, donation incentives, and tax receipts.
• Handle all donations with care and respect.
• Sort donated and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintain high quality and quantity standards while working efficiently.
• Stock, straighten, rotate, and maintain the cleanliness of the store area.
• Uphold store cleanliness standards through sweeping, dusting, mopping, and shining surfaces.
• Establish and maintain positive, professional relationships with team members and leadership; collaborate cross-functionally to enhance communication.
• Follow safe work practices, ensure a hazard-free workplace, and remove obstructions.
• Maintain a professional appearance, adhering to dress code standards.
• Safeguard agency assets, including cash and donated items, and report theft or unauthorized possession.
• Follow all policies, procedures, and safety regulations.
• Perform other duties as assigned.