Retail Donation Associate - Flexible Schedules & Bonus

MERS / Goodwill; Centralia (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Monthly Bonus Up to $250.00

Employee store discount

Paid holidays

Flexible Schedules

Career Growth Opportunities

PTO Accrual up to 15 days

Job summary

MERS Missouri Goodwill is seeking a friendly Retail Donation Attendant for our Centralia store on Broadway. This hourly, part-time position supports customer interactions, donation processing, and store upkeep while upholding our mission of changing lives through work.

No degree required. The role requires strong communication, organization, and basic math. Benefits include a monthly bonus up to $250 and employee discounts, with flexible schedules and opportunities for career growth.

Qualifications

• No degree required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Math basics

Education

High School Diploma/GED

Job description

MERS Missouri Goodwill is seeking a friendly Retail Donation Attendant for our Centralia store on Broadway. This hourly, part-time position supports customer interactions, donation processing, and store upkeep while upholding our mission of changing lives through work.

No degree required. The role requires strong communication, organization, and basic math. Benefits include a monthly bonus up to $250 and employee discounts, with flexible schedules and opportunities for career growth.