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Retail Department Supervisor Full Time Now Hiring

The TJX Companies

Winston-Salem (NC)

On-site

USD 30,000 - 60,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Retail Department Supervisor, where you will lead a dynamic team in delivering exceptional customer experiences. This role emphasizes the importance of merchandising, training, and maintaining a vibrant store environment. You’ll have the opportunity to develop your career while working in a supportive and inclusive atmosphere. With flexible schedules and competitive compensation, this position is perfect for those looking to thrive in a fast-paced retail environment. Embrace the excitement of change and contribute to a culture that celebrates diversity and innovation.

Benefits

Competitive Compensation
Weekly Paychecks
Associate Discount
Career development opportunities
TJX Associate Assistance Programs
Inclusive team environment
Flexible work schedules

Qualifications

  • Strong understanding of merchandising and customer service principles.
  • Ability to train and mentor team members effectively.

Responsibilities

  • Oversee a team ensuring excellent customer service and store organization.
  • Promote loyalty programs and address customer concerns promptly.

Skills

Customer Service
Merchandising Techniques
Organizational Skills
Communication Skills
Leadership
Teamwork

Education

One year retail experience
Six months leadership experience

Job description

Retail Department Supervisor Full Time Now Hiring

Pay Competitive

Location Winston-Salem/North Carolina

Employment type Full-Time

Job Description

Req#: 2164034

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 1194 || 320 E. Hanes Mill Road || Winston-Salem || NC || 27105

Opportunity: Contribute To The Growth Of Your Career.

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

  • Role models outstanding customer service
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and daily activities in accordance with store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
  • Provides and accepts ongoing recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Available to work flexible schedule to support business needs, including nights and weekends.
  • Strong understanding of merchandising techniques
  • Capable of prioritizing multiple tasks at one time
  • Strong organizational skills with attention to detail
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Strong communication skills
  • Ability to train others
  • One year retail and 6 months of leadership experience.

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP – TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marshalls Store 1194 || 320 E. Hanes Mill Road || Winston-Salem || NC || 27105

About the company

The TJX Companies, Inc. is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts.

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