Retail Department Coordinator

The TJX Companies, Inc.; South Charleston (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading off-price retailer, where every day offers new opportunities for growth and achievement. As a Retail Department Coordinator, you will lead frontline efforts to ensure exceptional customer experiences while fostering a collaborative environment. You'll train and mentor associates, ensuring compliance with company policies, and maintain operational standards. This role offers a chance to make a significant impact in a supportive workplace that values diversity and development. If you're passionate about retail and customer service, this is the perfect opportunity for you!

Benefits

Associate Discount

401(k) Contributions

Child Care Discounts

Legal Insurance

Referral Bonuses

Medical/Dental/Vision Insurance

Paid Parental Leave

Scholarship Program

Qualifications

• Excellent customer service skills and ability to handle cash transactions.
• Ability to train and mentor team members effectively.

Responsibilities

• Promote a highly satisfied customer experience and drive loyalty.
• Train and mentor associates on policies and procedures.

Skills

Customer Service

Team Collaboration

Interpersonal Skills

Cash Handling

Training and Mentoring

Education

High School Graduate or Equivalent

Job description

Join to apply for the Retail Department Coordinator role at The TJX Companies, Inc.

4 weeks ago Be among the first 25 applicants

Join to apply for the Retail Department Coordinator role at The TJX Companies, Inc.

Get AI-powered advice on this job and more exclusive features.

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career.

Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed

• Promotes a “Highly Satisfied” customer experience
• Drives customer loyalty through programs and initiatives
• Addresses customer concerns and issues promptly
• Updates Associates on current customer experience feedback, goals, and company initiatives
• Trains and mentors all Associates on Policies and Procedures
• Provides recognition and constructive feedback on cashier performance
• Maintains and monitors cash controls including change fund
• Adheres to all labor laws and meal and break period policies
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
• Audits and approves paperwork
• Maintains cleanliness, recovery, and organizational standards throughout the frontline
• Monitors all frontline equipment, communicating issues to management
• Executes and adheres to Company directives
• Maintains and upholds merchandising standards within the queue-line
• Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
• Ensures proper and timely handling of damages and Mark out of Stock
• Promotes a safe environment, reporting any type of safety hazard in the store
• Other duties as assigned
  
  

Who We’re Looking For: You.

• High School graduate or equivalent degree preferred
• Available to work flexible schedule including evenings and weekends
• Able to work as a team member
• Excellent interpersonal skills
• Exceptional customer service skills
• Able to lift heavy merchandise with/without reasonable accommodations
• Able to train and provide direction to others
• Able to run a register/handle money
• Must be able to handle confidential information with discretion
• Experience as a coordinator or previous retail/supervisory experience preferred
  
  

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address

38 RHL Boulevard

Location:

USA HomeGoods Store 0186 South Charleston WV

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at The TJX Companies, Inc. by 2x

Get notified about new Retail Coordinator jobs in South Charleston, WV.

South Charleston, WV $13.50 - $18 2 months ago

Office Assistant 3 - DHS - DCR - Northern Regional Jail - Marshall/Ohio Co.

Clayton Homes Administrative Assistant - South Charleston, WV

Bilingual Retail Store Manager I (54628)

Administrative Assistant – Charleston, WV

SAP - Technology Consulting Customer/Retail - Manager - Open Location

Regulatory Licensing Support Specialist 1 - Miner's Health, Safety, and Training - McDowell Co.

Temporary Administrative Support Specialist

Executive Assistant to the Diocesan Office

Charleston, WV $42,500 - $50,000 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.