Retail Department Coordinator

The TJX Companies, Inc.; Roswell (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading off-price retailer as a Retail Department Coordinator, where you'll oversee customer service and promote loyalty programs. This dynamic role includes training a team of associates, ensuring customer satisfaction, and contributing to a collaborative environment. Candidates should have retail experience and strong leadership skills, with flexible availability to meet store needs.

Benefits

Associate discount

401(k) Associate contributions

Referral bonuses

Medical/dental/vision insurance

Paid holidays

Qualifications

• 1 year retail experience and 6 months of leadership experience required.
• Flexible schedule, including nights and weekends, is necessary.
• Able to train others and respond appropriately to unexpected situations.

Responsibilities

• Promoting an excellent customer experience and overseeing a team of Associates.
• Training and mentoring Associates on front end principles and personalizing the customer experience.
• Ensuring adherence to store policies and supporting customer service.

Skills

Customer service

Retail merchandising

Communication

Organizational skills

Team collaboration

Job description

Join to apply for the Retail Department Coordinator role at The TJX Companies, Inc.

1 week ago Be among the first 25 applicants

Join to apply for the Retail Department Coordinator role at The TJX Companies, Inc.

Get AI-powered advice on this job and more exclusive features.

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned
  
  

Who We’re Looking For: You.

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience
  
  

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

647 Holcomb Bridge Rd

Location:

USA Marshalls Store 0351 Roswell GA

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at The TJX Companies, Inc. by 2x

Get notified about new Retail Coordinator jobs in Roswell, GA.

Retail Assistant Store Manager-THE FORUM ON PEACHTREE

Retail Assistant Store Manager-LENOX SQUARE II

Retail Assistant Store Manager, Fabletics (The Outlet Shoppes at Atlanta - Woodstock, GA)

Retail Store Manager- Roswell (Must Have 5 Years of Store Management Retail Experience)

Retail Assistant Store Manager - Peachtree Corner

Sandy Springs, GA $13.00-$13.50 4 days ago

Retail Cosmetics Sales Counter Manager - Chanel Beaute, North Point - Full Time

Retail Assistant Store Manager-PERIMETER MALL

Retail Experience Manager - Buckhead, GA

Atlanta, GA $80,000.00-$90,000.00 1 hour ago

Retail Assistant Store Manager - Piedmont Park

Retail Store Manager- Fabletics (Perimiter Mall- Atlanta, GA)

Retail Assistant Store Manager - Piedmont Park

Retail Assistant Store Manager-Stone Mountain

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.