Retail Data & AI Analytics Leader

HCL Technologies Limited; Dallas (TX); On-site; USD 159,000 - 242,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Paid holidays

Job summary

HCLTech is seeking a Data Expert with Retail Domain Experience to drive data-driven decisions across merchandising, stores, e-commerce, and supply chain. You will lead data governance, KPI definition, and analytics initiatives, partnering with analytics teams to deliver dashboards and insights.

The role requires deep retail analytics expertise, data modeling knowledge, and experience with AI/ML applications in retail, supporting omnichannel strategies and demand planning.

Qualifications

• 20 years in retail, e-commerce, consumer goods, or omnichannel retail
• Deep understanding of category management, promotions, and inventory planning
• Experience with data lakes and warehouses
• BI and reporting solutions
• Customer analytics
• Supply chain analytics
• AI and machine learning initiatives
• Strong understanding of retail data models
• SQL and analytics
• Power BI

Responsibilities

• Serve as the retail business domain expert for data, analytics, AI, and digital transformation initiatives.
• Drive alignment between merchandising, stores, e-commerce, supply chain, marketing, and data teams to unlock business value through data-driven decision-making.
• Define retail data domains and business ownership.
• Establish data standards, business definitions, and governance processes.
• Drive data quality initiatives across product, customer, inventory, sales, and supplier data.
• Define critical business KPIs and measurement frameworks.
• Partner with analytics teams to build actionable dashboards and reporting solutions.
• Support customer segmentation and personalization initiatives.
• Omnichannel and customer analytics.
• Define metrics across mobile apps, e-commerce platforms, marketplaces, and loyalty programs.
• Support reporting for demand forecasting, inventory optimization, and fulfillment operations.
• Identify AI and GenAI use cases across retail operations.
• Guide development of demand forecasting models, dynamic pricing, and promotion optimization.

Job description

HCLTech is seeking a Data Expert with Retail Domain Experience to drive data-driven decisions across merchandising, stores, e-commerce, and supply chain. You will lead data governance, KPI definition, and analytics initiatives, partnering with analytics teams to deliver dashboards and insights.

The role requires deep retail analytics expertise, data modeling knowledge, and experience with AI/ML applications in retail, supporting omnichannel strategies and demand planning.