Retail Customer Service to Pawnbroker Career Path

Texas EZPAWN L.P.; Pasadena (CA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

Uncapped Bonus

Performance-based pay

Great working hours

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZCORP is hiring for Retail Customer Service Representatives (Pawnbroker) in Pasadena, TX. You'll interact with customers daily, help with sales and pawn loans, and ensure fair, transparent negotiations in a fast-paced store environment.

You start as a Trainee in a 5-week paid training program with a $0.50 raise, then advance to Pawnbroker upon completion. A clear path to Lead Pawnbroker and Store Manager roles is provided, with growth opportunities and benefits.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills.
• Able to work independently and as part of a team.
• Ability to multitask and manage multiple customers.

Responsibilities

• Greet customers and assist with sales and pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Bilingual (optional)

Education

High school diploma or GED

Job description

EZCORP is hiring for Retail Customer Service Representatives (Pawnbroker) in Pasadena, TX. You'll interact with customers daily, help with sales and pawn loans, and ensure fair, transparent negotiations in a fast-paced store environment.

You start as a Trainee in a 5-week paid training program with a $0.50 raise, then advance to Pawnbroker upon completion. A clear path to Lead Pawnbroker and Store Manager roles is provided, with growth opportunities and benefits.