Retail Customer Service — Fast-Paced Pawn Career Path

EZPAWN Florida, Inc.; United States; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive wages

Uncapped bonus potential

401(k) with company match

Generous paid time off

Store discount

Job summary

EZCORP is hiring for Retail Customer Service Representatives (Pawnbroker) to interact with customers, process sales and pawn loans, and foster a friendly retail environment. This role offers a defined career path from trainee to Pawnbroker and beyond, with opportunities for advancement and bonuses.

Starting pay includes a paid training program, with potential raises and a certification track. Benefits include healthcare options, 401(k) matching, paid time off, and store discounts as part of a

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as part of a team.
• Ability to multitask.
• Able to pass a criminal background check and drug test.
• Knowledge of commonly pawned items is a plus.
• Sales background is a plus.
• Bilingual, a plus.

Responsibilities

• Interact with customers daily to assist with sales and pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Provide a friendly, courteous, and respectful environment.

Skills

Customer service

Communication

Multitasking

Teamwork

Bilingual (a plus)

Positive attitude

Independent work

Education

High school diploma or GED

Job description

EZCORP is hiring for Retail Customer Service Representatives (Pawnbroker) to interact with customers, process sales and pawn loans, and foster a friendly retail environment. This role offers a defined career path from trainee to Pawnbroker and beyond, with opportunities for advancement and bonuses.

Starting pay includes a paid training program, with potential raises and a certification track. Benefits include healthcare options, 401(k) matching, paid time off, and store discounts as part of a