Retail Customer Service & Stock Specialist

The Michael's Companies; Euless (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Michaels Companies in Euless, TX is seeking a reliable retail team member to assist customers, stock shelves, and operate the checkout. You will help customers locate products, participate in truck unloading, and ensure a well-merchandised, in-stock store according to planograms and SOPs.

The role involves cross-training in framing sales and production, with weekend and evening shifts expected. Experience in retail or customer service is preferred, and a positive attitude is essential for

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Provide fast, friendly checkout with proper cash handling.
• Assist with truck unloading, stocking, and planogram (POGs).
• Support Omni channel processes including BOPIS and SFS.
• Adhere to SOPs, company policies, and safety programs.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Euless, TX is seeking a reliable retail team member to assist customers, stock shelves, and operate the checkout. You will help customers locate products, participate in truck unloading, and ensure a well-merchandised, in-stock store according to planograms and SOPs.

The role involves cross-training in framing sales and production, with weekend and evening shifts expected. Experience in retail or customer service is preferred, and a positive attitude is essential for